📜 Terms of Service (TOS)

Last Updated: November 2025

Welcome to TrendzHQ. By accessing or using our platform and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase or using our website.

1. General Terms

• By using TrendzHQ, you confirm that you are at least 18 years old or have parental/guardian consent to use this platform.

• You agree to use our services in compliance with all applicable laws and regulations.

• TrendzHQ reserves the right to modify, update, or change these terms at any time without prior notice. Continued use of our platform constitutes acceptance of any revised terms.

2. Service Description

• TrendzHQ provides AI-powered social media marketing services, including (but not limited to) followers, likes, views, comments, and engagement for platforms such as Facebook, Instagram, TikTok, YouTube, Twitter (X), and Twitch.

• We act as a marketing automation provider, not an affiliate, partner, or representative of any social media platform.

• All engagement metrics are designed for marketing and visibility enhancement purposes only.

3. Usage Policy

• You are solely responsible for the accuracy of the information and links you provide when placing orders.

• Do not use our services for spam, illegal activities, or content that violates social media community guidelines.

• We are not responsible for any account suspension, restriction, or ban that may occur due to misuse or policy violations of external platforms.

• Orders placed on private or restricted accounts will not be refunded — ensure that your profiles and posts are public before ordering.

4. Refund & Cancellation Policy

• All sales are final. Refunds are only granted if an order cannot be delivered due to a system or service failure from our side.

• Cancellations are not guaranteed once an order has started processing.

• In the event of delivery issues, contact Support with your order ID for assistance.

• Refunds (if applicable) are returned to your TrendzHQ account balance, not to external payment methods.

5. Refill & Drop Policy

• Some services include a refill guarantee (e.g., 30 days). Refill eligibility depends on the specific service selected.

• Refill requests must be submitted within the designated period and will only apply to measurable drops verified by our system.

• Services labeled “No Refill” are not eligible for replacement or compensation.

6. Delivery & Timelines

• Delivery speeds may vary based on the selected service, system load, or external platform limitations.

• TrendzHQ cannot guarantee exact delivery timeframes but ensures all orders are processed as quickly as possible.

• If the social media platform updates its algorithm or restricts performance temporarily, delivery delays may occur.

7. Account Responsibility

• TrendzHQ does not request passwords or login credentials.

• You are responsible for maintaining your account’s security and ensuring your content complies with the respective platform’s rules.

8. Limitation of Liability

• TrendzHQ is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services.

• We do not guarantee specific engagement outcomes (e.g., virality, sales, or monetization results).

• Users assume full responsibility for their usage, order accuracy, and compliance with third-party platform terms.

9. Intellectual Property

• All content, branding, text, graphics, and code on the TrendzHQ website are the intellectual property of TrendzHQ.

• You may not copy, reproduce, or redistribute any part of the website or materials without prior written consent.

10. Privacy & Data

• TrendzHQ respects user privacy and does not sell or share personal data with third parties.

• Basic information (e.g., username, post URL, or email) is collected solely to process orders and provide service updates.

11. Termination of Service

• TrendzHQ reserves the right to suspend or terminate accounts found violating these Terms of Service or engaging in fraudulent, abusive, or unethical activity.

12. Contact & Support

If you have questions regarding these Terms or need assistance with an order, please contact our Support Team via live chat or ticket — we’re available 24/7 to help.

📧 Email: support@trendzhq.com
🌐 Website: www.trendzhq.com